Residential Inflow Inspection

Protecting Municipalities Water Supply and Budget

Protect your capacity and budget

Excess stormwater that enters the collection system through private building connections can impact capacity and increase treatment costs within the system. Municipalities need assistance identifying illegal connections, which can result in lost service utility revenue and overall system capacity.

Capturing accurate and actionable information regarding the private sewer infrastructure condition with limited impact on residents is critical for mitigating direct and potential lost revenue and costs for your collection system. We assist with identifying illegal connections, which can result in lost service utility revenue and overall system capacity.

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Residential Inflow Inspection Protect your capacity and budget

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Inflow Inspections

Duke’s records and documents the plumbing connections (including illegal connections) inside – as well as outside – the building through a database-driven application. The technological platform will allow the utility to review the collected information and pursue remediation or disconnection for deficient and illegal water connections. All aim to reduce stormwater inflow into the collection system.

Communication Capabilities

Duke’s provides its inflow inspections to private property parcels consisting of commercial, residential, educational, medical, and industrial facilities. Our team leverages a call center and appointment scheduling platform to allow property owners to schedule appointments during convenient times, including nights and weekends. This ensures there is maximum coverage in the study area. Collaboration with the municipality may be required to enforce ordinances or encourage public cooperation within the program. Our team can assist with public outreach, including social media posts, door tags, and resident public service announcement videos. Additionally, we can provide a direct call center number to facilitate the completion of the program.